GIỚI THIỆU
Vietnamese – Native tongue English – Fluency Chinese Mandarin – Elementary French – Software usage
-
Industrial Sales ManagerBCC TRADING COMPANYJun-2017 to Feb-2018
Technical Bearings, CO/CQ, Industrial
Trading, OEM & MRO Sales, B2B Sales,
Sales Management & Strategy, Multi-cultural
Communications (Singapore, Germany, USA,
Thailand, Japan, Korea, China)
Signed principle contract with SCG, Finalized company profiles to quote Trimmers-pro,
Cleared FAG slow-moving stocks of 4 years within 3 months
_ HR: interview & train new staffs of sales skills and bearings knowledge
– Market Segmentation: maintain key accounts (OEM in Cement, Textile, Agriculture); analyze market and seek
potential customers
– Strategy: support the B.O.M in setting up and implementing business plan
– Business Relationships: support the B.O.M in working with strategic partners like SCHAEFFLER, TIMKEN,
FYH, IJK, DODGE, FBJ -
Business Development Manager3D MIRACLES COMPANYSep-2016 to Dec-2016
_ Technology: study 3D Printing products & services
_ Strategy: set up business plan
_ Marketing: analyze market and seek customers
_ Website: reconstruct and translate content, launch SEO, popularize onto social networks -
Assistant to DirectorAN LAM CONSTRUCTIONAug-2015 to Oct-2015
– Organization: restructure company
– Strategy: set up long-term & short-term plans
– Website: set up concept and ideas to design company
website
– Operations: follow up construction tasks mainly with
California Fitness & Yoga Centers VN
– Finance: control operational costs -
Member Relations Supervisor, Mystery Member OfficerCALIFORNIA FITNESS & YOGA CENTERS VIETNAMAug-2014 to July-2015
– Customer service: deal with Members to solve
escalated & complicated issues and requirements
– Report: conclude statistics of cases
– Training: provide concepts, requirements, and steps to
function a proper Mystery Member
– Finance: check MM online reports to proceed paying
expenses and salary
– Report: send records and evaluations to Operations
Director, suggest and apply solutions to improve project
efficiency -
Subsidiary Director, Business Development Assistant Manager, Business Development ExecutiveSHOP & GO JOINT STOCK COMPANYMay-2008 to July-2014
– Operations: supervise production & sales plans of
ready-to-eat foods from Food & Vitality Company
Limited, solve arising issues, prepare backup plans
– Finance: control P&L, analyze sales reports
– Marketing: do market research & forecast, follow up
advertising processes, training quality, display standards
– Customer service: get info of customer feedbacks &
experience, adapt products & services, analyze
competitors’ customers
– Main tasks: manage licenses of convenience stores;
supervise shops renovation; control maintenance &
depreciation of equipment
– Main responsibility: control equipment maintenance of
convenience stores
– Apply for licenses of convenience stores such as
Business License, Cigarette License, Liquor License;
supervise shops renovation; control maintenance &
depreciation of equipment -
Marketing Coordinator, Coffee Advisor,, Marketing Promoter VIET THAI INTERNATIONAL JOINT STOCK COMPANYAug-2004 to Apr-2008
– Visit supermarkets that have Highlands Coffee
products displayed to achieve/suggest better display and
take photographs for proposals & reports
– Implement Coffee Advisor tasks officially: compose
training documents, train new staff, and supervise Coffee
Corner shops then report to Marketing Director
– Support in implementing Charity/Trial programs
– Work whole shift in Highlands Coffee Shop at Saigon
Centre Building to create new standards, procedures,
tasks… which relate to Coffee Corner duties
– Support in implementing Charity/Trial programs
– Search for targeted customers through Yellow
Pages/Internet or contact them directly to implement
direct-mail programs
– Support in implementing Charity/Trial programs -
Store AssistantMETRO CASH & CARRY VIETNAMOct-2003 to May-2004
– Fulfill shelves with stocks
– Offer advice to customers
– Support Goods Receiving Department
– Implement paper works of Department Supervisor
-
Level-A Certificate Chinese Mandarin (Simplified)VN National University of Social Sciences & Humanities2007-2008
-
Bachelor of Arts English Linguistics & LiteratureVN National University of Social Sciences & Humanities2004-2009
-
MBA Certificate Master of Business AdministrationBenedictine University (Illinois-USA) & VN National University (Hanoi-VN)2012-2013:
-
TESOL Certificate Teaching English to Speakers of Other LanguagesAustralia-Vietnam Skills &Education2016
-
Communication95%
-
Language98%
-
Leadership95%