GIỚI THIỆU
Over 7 years experienced in Operations, extensive in Food Safety & Hygiene, result – driven professional with proven business development and management experience. Have passion in human resource, work for more 20 companies and trained more than 1000 staffs and managers over the country.
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CONSULTANT - ASISTANT PROJECT - APPLICATION SPECIALISTAIM VIET NAMJULY 2016 - AUGUST 2019
– Support Kitchen Hygiene of brands: Pizza Hut, Pizza Company,
Jollibee, Lotte Mart, Big C, Bay Hotel, New World, Prince Hotel.
– Training/ Update information to staffs.
– Audit Internal for better service.
– Receive/ Follow/ Solve complaint, problems.
– Report monthly/ quarterly/ yearly.
– Set up meeting to do MRR Report for GM. -
ACTING RESTAURANT MANAGERVTI - PHO 24AUGUST 2014 - APRIL 2015
– Set up new line – Heading to new look of Pho 24. Open first store in
Pastuer Street. Follow HACCP and new experience of customer about
service/ food.
– Training Staff/ Manager for new line/ new service.
– Set up store from begin. And handover to next manager.
– Scheduled staffs/ supervisors monthly.
– Update new information from GM deparment to staff and manager.
– Update soft skill for all staff. Make sure customer have better
experience at restaurant.
– Set up with maketing to have new combo to improve sale. -
ACTING RESTAURANT MANAGERTHE COFFEE BEAN & TEA LEAF2010 - 2014
– Staring from a part-time staff and grown with brand over years.
– Report sale daily/ monthly.
– Managing over 20 staffs and ensure the shift to be good.
– Setting up a specific plan for each staff in shift.
– Solving problems relate to customer and staff in shift.
– Controlling order and stock items in store.
– Inventory weekly and monthly.
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BACHELOR OF HOSPITALITY/ TOURISM/ HOTEL MANAGEMENTCOLLEGE - BACH VIET2010 - 2014
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CERTIFICATIONS
2016 IELTS Certificate with score 5.0
2019 Korean Language – Begin
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Office80%
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Logical thinking and creative80%
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Public Speaking80%