Find out customer via Alibaba, social network and buy data
Post products with high quality, beautiful images
Make keyword advertising and use it on yellow pages, Alibaba
Join in training with Chinese Specialist every month about growing up revenue
Work with factory about sample, price, time of shipment
Consult guests to choose products accurately, suitable for usage
Check price of shipment from Hai Phong port to foreign port
Caculate CIF price, insurance fee, product rate
Make all quotations, adjust some specification of products in order to meet guest demands
Update database of guests everyday

Have short briefing the staffs when they start working-shift (when manager is absent)
Follow all the staffs, teach them about controlling time, cleaning working area, serving guests
Get booking from customer on phone and via email
Directly communicate with guests in order to close to them, understand what they like
Handle guests’ complaints or their feedback
Update database of guests, collect all necessary information about guests
Notify guests new information about advertising, promotion, special menu
Report to Manager about business activities
Join in all meetings with other department, with General Director in office

Have short briefing the staffs when they start working-shift
Arrange duty roster, assign work all the staffs and follow up it
Check all the equipment around working area
Guide all the staffs how to work effectively, how to serve guests professional
Handle guests’ complaints or their feedback
Looking for guests, create plan for growing up revenue
Update database of guests, collect some necessary information about guests
Notify guest new information about center (for advertising, for promotion…)
Directly join in the negotiations and sign contracts with customers, partners, suppliers
Report to Director about business activities
Organize all camping trips, team building for employees
Support other departments in operation
Other tasks are directed by Director

Take buying materials for production department
Directly join in the negotiations and sign contracts with suppliers about materials
Find some materials according to guidelines of design department
Coordinate with production dept about providing enough quantity & good product quality
Control all materials, which are using in production
Maintain present customers and looking for new partners, agencies for upselling products
Handle all complaints of agencies and inform production department
Update customer’s tendency every season
Other tasks are assigned by Manager

Arrange duty roster of 2 receptionists, assign work for them and follow up it
Organize orientation training, guide them how to get reservations effectively
Also teach them how to choose suitable places for guests to ensure maximum capacity of seat
Print bills, make payment and write red invoice for guests
Make payment for all suppliers, check and calculate quantity of all goods in storage
Create salary tables for employees and calculate it
Report to Director about business activities, about revenue everyday

Prepare all instruments as dishes, bowls, glasses, chopsticks, fork, knife, napkins, toothpick, …
Welcome guests, show the table which is suitable for them
Put menu, take order, serve, take care customers carefully, meet their demands quickly
Take all orders exactly, especially foreigner on telephone
Dealing of payment with customers, take red-invoice
Reset up the table after guests have finished and gone out

Give some necessary information customers, sell products