-
REGIONAL DIRECTORApax English Nguyen Son01/2017 – Present
After having oustanding archievement leading Nguyen Son Branch, I got promotion to
Regional Director and I am incharge of the North of Vietnam.
Report directly to CEO; Setting up and Managing 10 Branches in Ha Noi, Vinh, Thanh
Hoa, Thai Binh, Hai Duong, Bac Ninh, Vinh Phuc, Thai Nguyen…
Be responsible for 10 branches in the Northern Vietnam -
BRANCH MANAGERApax English Nguyen Son03/2016 – 03/2018
Report directly to CEO; Setting up and Managing Nguyen Son Branch including
Nguyen Son English Center.
Be responsible for all revenue, profit, quality of services, human resource,… of
Nguyen Son branch.
Lead Sales & Marketing Department; Plan and implement all sales & marketing
activities such as PR, advertising, events, sponsoring … within approved budget.
Work with Sales Department on products, pricing, business strategy …
Managing Academic department, Customer Service department, and other
departments in the Branch.
Training, Coaching and responsible for the quality services of the English Center. -
SENIOR ADVISOR OF BOARD OF MANAGERMENTWall Street Securities JSC10/2013 – 03/2016
Advising about Restructuring Enterprise.
Advising about Strategy of Sustainable Development.
Five – stars service standard. -
HEAD OF SERVICES & FACILITIES DEPARTMENTEcopark Vietnam08/2013 – 03/2016
Report directly to Owner.
Developing new services and new facilities for Ecopark’s Resident & Customer.
Setting up & Managing the system of Restaurants, Clubhouses, Lounge & Bar (Cay Cau
Restaurant, Ga len mam Restaurant, Evergreen Pool Bar, Te Giac Sport Bar, Vuon Tung
Clubhouse, Vuon Mai Clubhouse, Rung Co Clubhouse, Evergreen Cinema, Evergreen Yoga
Club, Evergreen Swimming Club, …).
Five – stars service standard.
Friendly and Closely. -
GENERAL MANAGEROcean Hotel03/2010 – 08/2013
Report directly to Chairman; be responsible for all revenue, profit, quality of
services, human resource, … of the Hotel.
Lead Sales & Marketing Department; Plan and implement all sales & marketing
activities such as PR, advertising, events, sponsoring … within approved budget.
Work with Sales Department on products, pricing, business strategy …
Managing Front office department, Food & Beverage department, and other
departments in the Hotels.
Training, Coaching and responsible for the quality services of the Hotels. -
ASSISTANT TO GROUP CHAIRMANOcean Hotel03/2010 – 08/2013
Report directly to Chairman Ha Van Tham; be responsible for setting up and implementing
Pre-opening.
Technology assistant
Setting up HR engine
Recruiting and Evaluating candidates
Advising about all Contractors & Suppliers
Advising about Architecture & Interior design
Advising about Business strategy & Marketing Advising about Brand & Image
Advising about Concept & Employee‘s uniform
Advising about standard activity process in Hotel
Member of Supervising Board all the hotels, resorts of Ocean Group. -
NATIONAL SALES MANAGERLIVACO Eurl8/2007 – 3/2010
Report directly to General Management Board.
– Leading Sales & Marketing Department
– Planning & Implementing Business Strategy.
– Managing & Developing Distribution System.
– Five – stars service standard. -
ASSISTANT TO FRONT OFFICE MANAGER – DUTY MANAGERGuoman Hanoi Boutique Hotel6/2003 – 3/2008
Directly report to Front Office Manager. Lead and reponsible for Front Office operations
-
INTERNSHIP Hotel Novotel Paris La Défense09/2009 – 03/2010
Trainee in all departments
-
International Bachelor of Hotel Management & Business AdministrationEuropean Management Center (IEMI-CMH), Paris-France2008 – 2010
-
Bachelor of Arts – English and CulturalUniversity of Hanoi1999 – 2003
-
Employee of the year Ocean Group2010
-
Apax English
Certificate of Excellence 2017 of Regional Director.
Best Branch Manager 2016 (1000 students in 6 months)
-
English95%
-
French90%
-
Presentation95%
-
Business Training Skill95%
-
Business communication:95%
-
Leadership95%