Kinh nghiệm làm việc
  • SalesTST Tourist
    (April-2018 ~ Current)

    – Sales in charge of Southeast Asia market
    – Planning for sales strategy and perform the
    sales plan.
    – Cooperation with Marketing Department to
    implement incentive programs and sales
    promotions.
    – Directly manage customer care records
    – Consulting tour for customers and closing
    sale to make payment steps.
    – Responsible for sale figure

  • Receptionist at Restaurant:Hô tel des Arts Saigon
    (Jan-2017 ~ Mar-2018)

    – Greet guests and assist them with answers to
    queries
    – Inform guests about the availability of tables
    and direct them to the tables
    – Take bookings and ensure that tables are set
    before clients’ arrival
    – Manage the front desk by receiving incoming calls, greeting and attending to customers
    – Introduce the menu and upselling menu to
    customer
    – Assist guest at table
    – Keep records of guests who visit the
    restaurant
    – Collaborate with other restaurant staff and
    the management to ensure that customer
    complaints are properly attended to in a timely
    manner
    – Make daily report to the manager

  • Waiter Captain:Quê Nhà Restaurant
    (Oct-2015 ~ Dec-2016)

    – Oversees the wait staff and food service of a
    restaurant
    – Take food and beverage orders.
    – Monitors setup, maintenance, cleanliness and
    safety of Dining areas.
    – Ensure the billing procedure is thorough,
    correct.
    – Train new staff and handle customer service
    as needed

  • Casino Guest Service AttendanceThe Grand Ho Tram Hotel
    (Jun-2015 ~ Oct-2015)

    – Support player in Casino
    – Rolling chip. Exchange money from Cash ~
    Money.
    – Book hotel, restaurant and other services for
    customer

Trình độ học vấn
  • Bachelor of TourismSai Gon University
    [2011~2015]:
  • Receptionist TrainingSai Gon University.
    [2014]
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