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SalesTST Tourist(April-2018 ~ Current)
– Sales in charge of Southeast Asia market
– Planning for sales strategy and perform the
sales plan.
– Cooperation with Marketing Department to
implement incentive programs and sales
promotions.
– Directly manage customer care records
– Consulting tour for customers and closing
sale to make payment steps.
– Responsible for sale figure -
Receptionist at Restaurant:Hô tel des Arts Saigon(Jan-2017 ~ Mar-2018)
– Greet guests and assist them with answers to
queries
– Inform guests about the availability of tables
and direct them to the tables
– Take bookings and ensure that tables are set
before clients’ arrival
– Manage the front desk by receiving incoming calls, greeting and attending to customers
– Introduce the menu and upselling menu to
customer
– Assist guest at table
– Keep records of guests who visit the
restaurant
– Collaborate with other restaurant staff and
the management to ensure that customer
complaints are properly attended to in a timely
manner
– Make daily report to the manager -
Waiter Captain:Quê Nhà Restaurant(Oct-2015 ~ Dec-2016)
– Oversees the wait staff and food service of a
restaurant
– Take food and beverage orders.
– Monitors setup, maintenance, cleanliness and
safety of Dining areas.
– Ensure the billing procedure is thorough,
correct.
– Train new staff and handle customer service
as needed -
Casino Guest Service AttendanceThe Grand Ho Tram Hotel(Jun-2015 ~ Oct-2015)
– Support player in Casino
– Rolling chip. Exchange money from Cash ~
Money.
– Book hotel, restaurant and other services for
customer
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Bachelor of TourismSai Gon University[2011~2015]:
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Receptionist TrainingSai Gon University.[2014]