– Receive and process orders via Purchase Orders by system and follow up status of cargo ready date of vendor.

– Working closely with Yusen Hong Kong office to make sure all information are correct which related to shipments.
– Working with carrier on daily basis to book spaces, send shipping instructions, besides, solve all spaces issue, container issue on corporation way

– Work with customer in US to check what to do with shipment issue.

– Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution..

Recognition:

– Handled big customer such as KOHL’ S, Liberty Procurement CO., LTD

– customers account for 30% of the company’s

– Receive and process orders via Purchase Orders by email and ensuring content and enough information for production line process orders

– Working closely with production line, if any issue will inform customer right away and offering solutions through cooperation with the planning and production line

– Follow up productions schedule and push them to ship on time as customer request

– Coordinate with relevant department to confirm the delivery schedule and update goods status

– Control the inventory and ensuring all of product has shipping out order

– Work with customer service team in US to check what to do with missing inventory shipment: back order, full fill then notify to logisticwarehouse team

– Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution..

Recognition:

– Handled big customer as ART Furniture, Folio21 Furniture, Riverside Furniture Corporation, Liberty Furniture – customers account for 30% of the company’s profit
KAISER 1 FURNITURE INDUSTRY CO,.LTD (July 2015 > June 2018) Export-Import Staff

– Make booking with freight forwarder or carrier

– Prepare the document for export/ import shipment

– Sending container details (SI/ISF/VGM. . . ) to shipping line to issue bill of lading on time

– Follow up daily shipping schedule and submit shipping documents that customer needed

– Contact customer for getting and checking information about orders before ship out and do customs declaration

– Work with customs team, warehouse team, logistics team to handle shipment as customer’s requirement.

– Coordinate shipping with customs agent for clearance and delivery
– Keep track of shipment for payment and import-export documentation

– Checking payment for transportation agents and submit payment on time
– Daily checking import export’s vessel route, following shipment till arrive US port and update to relevant department.

Recognition:

– At most 150 containers per month.

– Customer : Folio21 Furniture, Aspen, Liberty Furniture, Riverside Furniture Corporation, Homerdian. . .