1 – 3 years : Self-develop, accumulate knowledge and experience in Marketing, Sales & Customer Service. 4 – 6 years : Senior position. 7 years : Leader position

Kinh nghiệm làm việc
  • Sales Exec ut ive Cum Sales AdminGem Cooperation Representative Office
    Tháng 12/2015 - Tháng 3/2017

    § Implement sales plan to reach monthly sales target
    § Work with buyers including wholesaler and manufacturer, maintain
    and grow the relationships with these buyers.
    § Consult customer regarding product, shipment time and payment term
    § Monitor weekly / monthly / annually revenues and proactively take
    actions to achieve revenue goals
    § Manage shipping document, payment control
    § Support customers: to give good advice by up-dating market
    information, price trend, etc.
    § Follow up all order information from customers regarding the price,
    delivery time, competitor’s situation
    § Handle customer complaints about product’s quality, delivery
    time, etc.
    § Responsible for total customer services to all customers
    § Work closely with the supplier for all customers-related affairs
    § Make daily report to Manager

  • Business Support in Crop Prot ec t ion (Short -t erm)BASF Viet Nam Company Limited
    Tháng 12/2014 - Tháng 5/2015

    § Quotation and Inquiry management:
    – Generate and send quotation to customer;
    – Act as first customer contact person to handle customer inquiries
    (e.g. information of sales campaign, incentive sales programs); – Attend to customer’s enquiries on product information, product
    application, pricing, etc.

    § Credit management:
    – Check customer’s credit status and timely update to responsible
    person-in-charge for actions;
    – Contact customers to get relevant supporting documents
    (Financial statement, business license) for credit application;
    – Support to submit credit application for new customers and revised
    credit limit application when required.

    § Master Data management:
    – Submit relevant form or document to create new customer record
    in SAP;
    – Collect & maintain customer data, including key farmer contacts,
    retailers & dealers.

    § Business support:
    – Collect data from Sale Team and prepare relevant reports (e.g.
    Monthly Forecast Report, Sales Report, Dealer Sale performance,
    Demand Planning Forecast … );
    – Provide administrative support in preparation of workshops,
    meeting, training, seminars and exhibitions (incl. sale / customer
    meeting events) e.g. sending invitation, agenda, logistic
    – Update and distribute price list;
    – Prepare correspondence letter, farmer meeting permit request;
    – Prepare yearly sales contracts, ensuring correct data input, term
    and conditions;
    – Prepare and follow up contract liquidation;
    – Support field force in monthly CONCUR expenses (if any);
    – Coordinate with sales team for document approval / signatory and
    distribute to relevant teams.

  • Senior Export Sales Execut ive Cum Sales AdminPosco VST Company Limited
    Tháng 11/2011 - Tháng 11/2014

    § Implement sales plan to reach monthly target
    § Follow up all order information from customers & have team run
    well in order to timely service to customers
    § Handle sales administrative works which include preparing
    quotation, order processing, delivery, follow-up, invoicing and sales
    § Responsible for total customer services to all customers
    § Reply email and take care all customer’s claims to enhance their
    § Consult customer regarding product, shipment time and payment
    § Build up and maintain good relationship with customer and trading
    § Work closely with other departments within the organizations on all
    customers-related affairs
    § Make sure stock availability and monitoring everyday on ERP
    § Make daily report to General Manager

  • Sales Coordinat orLafarge Concrete Vietnam Company
    Tháng 1/2011 - Tháng 11/2011

    § Support sales department and assisting customer inquiries
    § Update raw material cost and calculate offer price to make the
    § Calculate the reasonable price for projects and ask manager for
    § Liaise and coordinate with sales team pertaining to customers
    § Work with laboratory for concrete mixed design and cost for
    special ready mixed concrete
    § Handle walk-in customer and inquiry from customer through phone
    § Coordinate with related Team to solve arising internal issues
    § Responsible for total customer services to all customers in
    coordination with all sales staffs
    § Support daily operation transactions

  • Value Chain AssistantHa Noi Vung Tau Beer Joint-Stock Company
    Tháng 1/2010 - Tháng 12/2010

    § Support Sales and Marketing Department by providing the figures
    of beer quantity monthly and yearly
    § Make beer reports to Line Manager (Monthly Shipment Report,
    Quarterly bonus for distributors…)
    § Collect customer’s complaint and report to relevant departments
    § Prepare and send official letter for customers
    § Answer distributor’s questions at any time
    § Prepare the distributor’s contracts and agreement
    § Keeping in touch with the distributors
    § Prepare Import documents for General Director’s signature
    § Going to ports for tax payment in need § Work closely with Accounting Department for external/ internal

Trình độ học vấn
  • Business managementCử nhân - Ton Duc Thang University
    Tháng 9/2005 - Tháng 9/2009
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