§ Implement sales plan to reach monthly sales target
§ Work with buyers including wholesaler and manufacturer, maintain
and grow the relationships with these buyers.
§ Consult customer regarding product, shipment time and payment term
§ Monitor weekly / monthly / annually revenues and proactively take
actions to achieve revenue goals
§ Manage shipping document, payment control
§ Support customers: to give good advice by up-dating market
information, price trend, etc.
§ Follow up all order information from customers regarding the price,
delivery time, competitor’s situation
§ Handle customer complaints about product’s quality, delivery
time, etc.
§ Responsible for total customer services to all customers
§ Work closely with the supplier for all customers-related affairs
§ Make daily report to Manager

§ Quotation and Inquiry management:
– Generate and send quotation to customer;
– Act as first customer contact person to handle customer inquiries
(e.g. information of sales campaign, incentive sales programs); – Attend to customer’s enquiries on product information, product
application, pricing, etc.

§ Credit management:
– Check customer’s credit status and timely update to responsible
person-in-charge for actions;
– Contact customers to get relevant supporting documents
(Financial statement, business license) for credit application;
– Support to submit credit application for new customers and revised
credit limit application when required.

§ Master Data management:
– Submit relevant form or document to create new customer record
in SAP;
– Collect & maintain customer data, including key farmer contacts,
retailers & dealers.

§ Business support:
– Collect data from Sale Team and prepare relevant reports (e.g.
Monthly Forecast Report, Sales Report, Dealer Sale performance,
Demand Planning Forecast … );
– Provide administrative support in preparation of workshops,
meeting, training, seminars and exhibitions (incl. sale / customer
meeting events) e.g. sending invitation, agenda, logistic
arrangement;
– Update and distribute price list;
– Prepare correspondence letter, farmer meeting permit request;
– Prepare yearly sales contracts, ensuring correct data input, term
and conditions;
– Prepare and follow up contract liquidation;
– Support field force in monthly CONCUR expenses (if any);
– Coordinate with sales team for document approval / signatory and
distribute to relevant teams.

§ Implement sales plan to reach monthly target
§ Follow up all order information from customers & have team run
well in order to timely service to customers
§ Handle sales administrative works which include preparing
quotation, order processing, delivery, follow-up, invoicing and sales
reporting
§ Responsible for total customer services to all customers
§ Reply email and take care all customer’s claims to enhance their
satisfactory
§ Consult customer regarding product, shipment time and payment
term
§ Build up and maintain good relationship with customer and trading
company
§ Work closely with other departments within the organizations on all
customers-related affairs
§ Make sure stock availability and monitoring everyday on ERP
§ Make daily report to General Manager

§ Support sales department and assisting customer inquiries
§ Update raw material cost and calculate offer price to make the
quotation
§ Calculate the reasonable price for projects and ask manager for
advice
§ Liaise and coordinate with sales team pertaining to customers
order
§ Work with laboratory for concrete mixed design and cost for
special ready mixed concrete
§ Handle walk-in customer and inquiry from customer through phone
§ Coordinate with related Team to solve arising internal issues
§ Responsible for total customer services to all customers in
coordination with all sales staffs
§ Support daily operation transactions

§ Support Sales and Marketing Department by providing the figures
of beer quantity monthly and yearly
§ Make beer reports to Line Manager (Monthly Shipment Report,
Quarterly bonus for distributors…)
§ Collect customer’s complaint and report to relevant departments
§ Prepare and send official letter for customers
§ Answer distributor’s questions at any time
§ Prepare the distributor’s contracts and agreement
§ Keeping in touch with the distributors
§ Prepare Import documents for General Director’s signature
§ Going to ports for tax payment in need § Work closely with Accounting Department for external/ internal
payment