Goal-oriented Self- motivated Open-minded Confident Flexible Quickly adapt to new environment Hard working Responsible Enthusiastic and creative

Kinh nghiệm làm việc
  • Senior Service and Business Development SupervisorCircle K Vietnam
    July 2017 - Present

    Compile a feasible and effective action plan to achieve monthly/quarterly/yearly targets set.
    Maintain and optimize current services via closely observing performance at store level.
    Develop more new services both effectively and efficiently via market intelligence, Supplier network and coordinating with all related
    Departments such as Operations, Finance, IT, Training, etc.
    Coordinate with Operations to perform store by store performance analysis to improve or fix any issues.
    Update all related parties about regulations/process/requirements/reports of both current and new
    opening services when appropriate.
    Ensure best visibility of services in/outside stores by sufficient POSM and online by regular posting.
    Execute regular retail audit to check, coach and fix if any issues to make better acknowledgment of store staff.
    Perform market visits (on/offline) to better understand customers’ behaviors or competitive intelligence.
    Conduct regular training to CSR/SM/AM and update training kit on Service Manual.
    Report to Line Manager about current performance along with initiatives and plan to achieve over-expected result on
    weekly/monthly/quarterly/yearly basis.
    Take on some of the manager’s responsibilities such as making decisions and delegating work to others in the manager’s absence or when assigned.
    Ad hoc jobs: when necessarily such as carrying out specific projects and research to develop new effective services for customers.

  • Area Sales SupervisorBosch Vietnam
    June 2016 - July 2017

    Manage, develop and control the sales of Power Tools, Accessories,
    Measuring Tools, Dremel, LG and other business units in the Traditional
    Trade Distribution Channel
    Be responsible for collecting debt. Ensure aging dates and overdue are under controlled.
    Control my own Trade developers in each province to visit customers,gain market information, update and feedback to the management collection of customer’s database.
    Be represent of the company in the market to solve problems and conflicts, control the distribution in the region to ensure steady development.
    Develop sub-dealer system, build up long term relationship and loyalty in order to gain market share and market coverage.
    Propose, implement & monitoring sales promotion campaigns, sell-in & sell-out on daily basic.
    Manage POSM and brand image.

  • Retail Executive teamSony Electronics Vietnam
    Apr 2015 - June 2016

    Planning and following promotion for pushing sale out as well as
    clearance old products for some special time like mid autumn, christmas,
    year end.
    Building membership program for loyal customer.
    Supporting online sale on settling promotion, payment to dealer.
    Building and evaluating the floor sale staff criteria evaluation.
    Supporting branches activities like hand on, classroom, product test…
    Monthly reporting the sale out and activities of branches.

  • Branch managerSony Electronics Vietnam
    Jan 2014 - Apr 2015

    Supervise, manage & control daily operation of the Center.
    Lead Sales team to find new customer through telesales & direct sales
    Lead Administration team in scheduling and purchasing.
    Involve in the construction of the Center building & maintenance of
    all facilities in the building.
    Plan & organize classroom for customers.
    Manage cost, P&L and generate revenue to the Organization.
    Training selling skills & administrative skills for the staffs.
    Interview, hire and train product knowledge for new staffs.
    Report weekly and monthly Center Operation directly to GM.

  • Branch assistant managerSony Electronics Vietnam
    2012 - 2014

    Lead Sales team to find new customer through telesales & direct sales
    Organize classroom for customers
    Provide Customer Services directly to customers and training to staffs
    Training selling skills & administrative skills for the staffs.

  • Hai Ba Trung branch staffSony Electronics Vietnam
    2007 - 2012

    Consultant and sell product.
    Delivering and setup if necessary.
    Following and taking care loyal customer.
    Product display and maintain.

Trình độ học vấn
  • Engineer of automotive industryUniversity of Technology and Education Ho Chi Minh city
    Jan 2007 - Mar 2012
  • Marketing managerVietnammarcom
    Nov 2015 - Mar 2016
Các kỹ năng
  • English
  • Computer-Microsoft
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