An organized and results-oriented Customer Service who are competent in building customer relationships which inspire confidence and loyalty. A highly efficient individual with extensive team leadership experience, able to adapt well to new environments and learn new processes quickly to achieve outstanding results. Strong ability to multi-task and prioritize. Seeking a new, challenging role in a charity which will utilize existing skills.

Kinh nghiệm làm việc
  • Customer ServicesLALAMOVE
    12/2018 - 5/2019

    – Receive calls to the hotline to ensure the right target is required: Enthusiastic and effective instructions for processing and
    support orders.
    – Handling complaints and feedbacks from Drivers + Customers via hotline, chat, and email
    – Interact with Driver Management + Sales Department to solve and receive problems, report problems
    – Manage, track and coordinate orders on the system.

Trình độ học vấn
  • Bachelor of Business ManagementERC INSTITUTE
    2018 - 2019

    GPA: 3.0/4

  • Diploma of Marketing & Sales ManagementPSB COLLEGE
    2016 - 2017

    GPA: 3.0/4

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