1. OPERATING (PRIMARY) – INTERNAL COMMUNICATION
• Assist the Director in monitoring, supervising, operating, chasing, summing
up and reporting results of monitoring the implementation of decisions of the
Director.
• Deliver the Director’s information to the relevant departments, departments
and receive feedback to the Director.
• Oversee and report the performance progress of the general staffs and
units assigned by the Director. Monitoring, reminding, receiving and analyzing
reports …
• Be the point of contact between the executives and company employees and
manage information flow
• Support translation and writing documents in English, Vietnamese as the
request of the Director
2. Human Resources Management (CONCENTRATED)
RECRUITMENT (PRIMARY TASK)
• Develop recruiting strategy: Responsible for developing and implementing
more complex recruiting strategies for assigned business segment
• Prepare Job description
• Locate Talent
• Interview and Hire Talent: Perform the hiring process including collecting
and filing paperwork, ordering background checks, salary negotiations and
providing new employee orientation assistance.
• Maintain Candidate Database
TRAINING AND DEVELOPMENT (KEY TASK)
• Conduct employee onboarding and help plan training & development
• Coordinate in the guild activities training session (expertise group)
• Involve and monitor the career development plan for employees.
• Undertake tasks in performance management
COMPENSATION AND BENEFIT (SIDE TASK)
• Provide support to employees in various HR related topics such as leaves,
compensation etc. and resolve issues and problems
• Assist in development and implementation of human resource policies
• Participate in company events to strengthen the employee relationship

I. Technology
– Restructured Category Zone of TICKET website under image box concept
including Entertainment, Education and Sports with Subcategory inside.
– Proposed to enable function using e-Ticket instead of ordinary paper ticket
– Devising long-term development strategies for product categories
– Suggested to create App Mobile
– Tested system to find errors and work with Technological team to fix
II. Sales Responsibilities
– Started to sell tickets successfully after 6 – 8 months of launching
– Rate of successful deal with Event Holder: nearly 100% for direct sales
– Finalised successfully 20 contracts with well-known partners such as Pulse
Active, WE tearoom, Underground Agency Network, SAGE Academy, Capella
Entertainment
– Uploaded completely 26 events including Entertainment, Education, Sport
and Others during 2 months
– Foster trust relationships with vendors to achieve better pricing and quality of
services
III. Recruitment
– Referred 2 candidates for HOTDEAL Hanoi
– Self-recruit 1 team-member for HOTDEAL Hochiminh
IV. Marketing
– Proposed to move the Ticket icon on top list of priorities to attract

I. INTERNATIONAL DEVELOPMENT OF TRADE LANES/ROUTES
(PRIMARY TASK)
– Maintaining the current trade lanes/ routes including US, AUS, GER, JAP,
KR, CANADA
– Developing the new trade lanes/routes including AUS, GER, KR, CANADA
– Collect information about E-commerce market, customer, competitor and
make report of them
– Search and negotiate with overseas partners on logistics and transportation
of projects
II. TRADE PROMOTION (PRIMARY TASK)
– Develop the international sales network:
+ H&M, Friesland Campina, Jardine Schindler, Mondelez
– Generate leads for possible sales
– Make costing, offers, tenders, contracts
– Project leader – Successfully signed strategic
contract with DHL to offer Cross
– Border service from China to Vietnam via
Huu Nghi Border gate
III. ASSISTANT TO BOD (ADDITIONAL TASK)
– Translating
– Project assistant: Nike Return Process, Aramex
– Business meeting with oversea partners: OCS Japan, MHK Logistics
– Getting letter of invitation for VISA APPLICATION of Managing Director
IV. RECRUITMENT (ADDITIONAL TASK)
Developing job descriptions and person specifications, preparing job adverts,
CV screening, shortlisting, interviewing and selecting candidates
– Operating staff: 3
– Sale staff: 10
– English testing skill for OP Manager (The Southern): 1
– Provided training session (2 hours) to Mr Hideo Ono – Japanese Trade Lane
Manager
V. International Association
– Successfully joined WCA eCommerce as Basic member Level 1 in May 17,
2017
– Successfully joined WCA eCommerce as Limited Certified member Level 2 (1
out 5 companies in Hanoi) in June 7, 2017
– Successfully joined IATA in June 13, 2017

– Implemented and Oversaw Marketing Campaign named: “1 million free
health consultancy” in cooperating with Ministry of Health
– Managed Partner: Masscom, NhatCuong, Nhatnhat,
– Guide Training to Sales Team at HN and HCM.
► Achievements
– President of English Club
– TOP 5 potential leaders selected by CEO to involve in Young Leader Club

– Running Marketing Activities: Branding solutions, Advertising, Media, Event,
PR and Sponsorship, Digital Marketing
– Training Team
– Sales: Golf (Trading, Academy, Advertising)
– Project National Television Channel 2: Change life, Những người đàn ông tự
tin, Vì bạn xứng đáng

– Responsible for managing venues, contractors, MC and equipment
– Organized and delivered social and networking events for staffs and student
on time, within budget, that meet expectations
– Bão 2015, IELTS Rathon 04 and Pre-departure: UK là Nhà
– Admin of 3 pages:
+ Hội những người thích đi du lịch ở nước ngoài
+ Hội những người sắp vi vu trời Tây
+ Săn học bổng Úc cùng INDEC
– Cooperated with sales team to establish and maintain a client database for
further direct Marketing