• Have been exposed and worked with professional people .
• Experience new outlet .
• Upselling better

Experience in professional and luxurious working environment.

More information about the bank.
• How to operate a bank.
• Currency rates.

• More understand about Chinese & Japanese food & drink traditional .
• Have been exposed and worked with professional people .
• Experience new outlet .
• Upselling better

• Guide customers to the correct location .
• Upselling .
• Phone listening skills and resolve the situation by telephone .
• Resolve customer complaints .
• Compliance with the specific regulations of the company .
• Ability to communicate, negotiate and convince customers .
• Solve the difficulties encountered staff .
• Check opening and closing .
• Observed staff and help them in difficult situations .
• Remember regular customers and their interests, have good communication with them all time
.
• Doing office document report to Supervisor .
• Doing handover jobs .
• Have full knowledge about Sky Bar , Dining and Promotion .
• Traning and observed new staff .
• Maintain a flexible and willing attitude .
• Rescue another outlet incase needed .
• Working under high pressure .
• Join all company’s training .
• Observant to Guests’ needs throughout dining experience to ensure they receive high quality
service .
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
.
• Help dining room staff by setting and clearing tables; replenishing water; serving beverages .
• Contribute to team effort by accomplishing related results as needed .
• Maintain a clean reception area .
• NOTE : I’ve promoted to be a HOSTESS CAPTAIN in this month (April) but i still choose to leave
because I want to challenge myself in a new environment, new position, get new experiences
in new place .

Trainned how to make reservation for table / room .
• Welcome guests professional, friendly, fluently .
• English skills help me to easier communication with customers.
• Charisma , on time , successful

• Consistently offer professional, friendly and engaging service .
• Follow outlet policies, procedures and service standards .
• Have full knowledge of beverage lists and promotions .
• Have full knowledge of all menu items, garnishes, contents and preparation methods .
• Other duties as assigned