GIỚI THIỆU
In my current position Iam a high performing with an established track record of exceeding sales goals and maintaining high level of customers satisfaction. I have a knack for problem solving and work well independently with little oversight. Iam a resourceful analytical and creative problem solver. Futhermore to what may i contribute to your company , with my years of experienced in hospitality management ( Australia), iam familiar with warm and cold calling as well as creating best impression in customer presences. As part of the bank i hope to bring my hard-working , well adopted nature and sales expertise to work for you in order to substantially increase both your customer base and bottom line. Career Path Take advantages of sales skills & experience and understanding of market to become a professional Sales Staff and bring a lot value to Customers. From that, I will contribute to development of the Company.
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Senior consultant - Team LeaderTaleed Academy6/2015 - 7/2017
Meeting prospects regarding study overseas
Compare and contrast student profile for study plan and future insight
Tutoring student for scholarship motivation letter
Negotiating in regards to student overseas tuition fee scholarship Providing nessesary standardised test ( ielts / Gmat / Sat ) in regard to scholarship application
Assisting student to fulfil visa requirement
Specialized in Australia / America / Canada study and future immigrate requirement -
Restaurant Manager - Purchasing - SaleSONG HAU TOURIST JOINTSTOCK COMPANY6/2013 - 6/2015
Getting Trained for customer approach CanTho Region Customer Behaviour Analysis
Purchasing – Kitchen manager
Looking for new supplier for the whole tourist attraction zone Set up Stock in / stock out procedure
Kitchen staff arrangement
Quality control
Set up Kitchen Procedure
Achievements and skills gained:
As per owner order – follow up and learning to do time arrangement Get to fit in multiple position to understand how Vietnam company function
Broad understand of big company co-operate arrangement between department -
Internship - Shift supervisorSofitel on Collins (Aus)11/2010 - 6/2013
-Casual Fine dining Experiment
– Dynamic Tourist Interaction
– Take booking- Booking Arrangement
– Greet Customer- Seat Customer down – upsale suggestion Achievements and skills gained:
– Be assessed positively by the shop’s boss: active, extremely adaptable…
– Observe, learn and catch customers’ taste well.
– Improve English Communication Skill. -
INDOCHINE RESTAURANTFront of House Supervisor11/2010 - 6/2013
– Dining floor planning on waiter
– Waiter Arrangement
– Take booking- Booking Arrangement
– Greet Customer- Seat Customer down – upsale suggestion Achievements and skills gained:
– Be assessed positively by the shop’s boss: active, extremely adaptable…
– Observe, learn and catch customers’ taste well.
– Improve English Communication Skill. -
Labour ManagerHUNGRYJACKS PTE LTD6/2010 - 4/2013
Main responsibilities:
-Roster + Labor calculation
Matching labor with budget from headquarter
Save on Overtime + penalty rate by planning + hiring
Drive innovation and reduce pay rate per hour
– Food Waste control
Achievement and skils gained:
Situation handling – communication with higher management skill Staff information sharing and communication skill
KPI on driving profit and sales
Important of HR and labor rate per hour
Management skill
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Public RelationDeakin University5/2010 - 4/2013
International Student Dean’s Scholarship ( 20% Tuition Fee) Honors Degree
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Negotiation90%
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Presentation92%
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Customer Service95%
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Teamwork85%
