GIỚI THIỆU
-Hoping to become the best employee of the unit -With good communication skill as well as customer service experience that i have obtained through previous works, i strongly believe that i can apply those set of skill to this job, where it’s important to approach a customer with positive attitude and in the most professional way on a daily basis. After 3 months of taking on this job, i would most deffinitely hope to be sufficient in every single tasks that are given. Moreover,i would also hope to be acknowledged for my achievements and considered for a higher position, last but not least, i believe that with my dedication and determination, i can bring the best work perfomance as well as the result, and also support all the other relevant departments
-
Teaching assistantGOOD START ENGLISH CENTERAug 2017 Present
•Work with the lead teacher to monitor the class schedule.
•Assist teachers with lesson preparation by getting materials ready and
setting up equipment.
•Revise lesson material with students individually or in small groups.
•Ensure the classroom environment is safe and clean.
•Collaborate with lead teachers to recognize issues students are facing
and recommend solutions.
•Document student progress and communicate with parents to keep them
informed.
•Help lead teachers to create lesson plans.Comply with class rules and
regulations.
•Attend all parent conferences, and faculty meetings. -
Sales SpecialistFOODY CORPORATIONMar 2017 Mar 2018
• Create, developed and implement sales strategies in timely manner via
monthly sale goal.
• Provide outstanding customer service to maintain relationship with
existing and potential customers
• Assist, support, coordinate and train sales personnel in performing daily
sale activities.
• Analyze, interpret and evaluate the effectiveness of sales methods, cost
and results.
• Drive customer for the best solutions with all the complaints and service
satisfactions.
• Provide assistant to board of manager as assigned -
TellerPUBLIC BANK VIETNAMJun 2016 Mar 2017
-Provides account services to customers by receiving deposits and loan
payments; cashing checks; answering questions in person or on telephone;
referring to other bank services.
-Cross-sells bank products by answering inquiries; informing customers of
new services and product promotions; ascertaining customers’ needs;
directing customers to a branch representative.
-Completes special requests by closing accounts; taking orders for checks;
exchanging foreign currencies; providing special statements, copies, and
referrals; completing safe-deposit box procedures.
-Maintains customer confidence and protects bank operations by keeping
information confidential. Contributes to team effort by accomplishing
related results as needed. -
Senior consultantFIT24 FITNESS AND YOGA CENTERMay 2015 May 2016
• Create, developed and implement sales strategies in timely manner via
monthly sale goal.
• Provide outstanding customer service to maintain relationship with
existing and potential customers
• Assist, support, coordinate and train sales personnel in performing daily
sale activities.
• Analyze, interpret and evaluate the effectiveness of sales methods, cost
and results.
• Drive customer for the best solutions with all the complaints and service
satisfactions.
• Provide assistant to board of manager as assigned
-
Business administrationTON DUC THANG UNIVERSITYAug 2012 Apr 2016
GPA: 6.67/10
-
ACTIVITIESMay 2015 Jul 2015
GREEN SUMMER VOLUNTEER GROUP
Volunteer
– Responsible for entertainment activities, performing small shows for local
people of An Giang Province.
– Supporting other volunteer groups in others tasks such as cooking and
taking care of young children. -
PHUC LAM VOLUNTEER GROUPMar 2015 Present
MANAGEMENT BOARDS – PERMANENT MEMBERS
– Circulate information and receiving donation from patrons to operate
small and big charity activities such as cooking vegetarian meals for
homeless or poor patients in hospitals monthly, donating and visiting
orphans and the elderly in nursing centers, participating in trips to the
remote provinces with big charity groups to help families with difficulties. -
CERTIFICATIONS
2014 TOEIC Certificate with score 560
2019 Chinese HSK 2 -
Best consultant of the monthMay 2016
-
Good Communication100%
-
English80%
-
Logical thinking and creative80%