GIỚI THIỆU

I’m a young girl who is friendly, dynamic and suitable for a wide variety of working environment with a vast sense of enthusiastic, responsibility and creativity in job. I always show to be honest, careful, perfect to achieve the highest efficiency. I am confident in my communication skill, have extensive experience in customer service and consultancy, sales and management. In addition, I am always aware of the improvement of soft skills, participate in extracurricular activities, especially the art ones. Learning new knowledge, reading, traveling and participating in sports such as swimming, gym, yoga … are the habits and hobbies that I always maintain to develop myself!

Kinh nghiệm làm việc
  • Customer ServiceVinhomes Joint Stock Company
    3/2019 - Nay

    Take care and support the customers of Vinhomes Leasing
    Department for Vinhomes Central Park and Vinhomes Golden River Project.

  • BusinessDom Homestay&Coffee
    1/2018 - 2/2019

    – This is my own business and my first start up. I opened a small homestay at Quy Nhon province.
    – Be founder and be responsible for the general activities of this business including financial decisions, human resources, marketing campaigns,..After the time to set up, almost 1 year, I’ve come back to work at bank.

  • Priority Relationship Manager Vietnam Technological and Commercial Joint Stock Bank
    5/2017 - 12/2017

    – Comprehensively take care of the requirements and questions of the VIP customer related to all bank’s products (savings, cards, bonds, insurance, loans,…)
    – Up-sales for VIP customer system, ensuring the assigned KPI assigned
    – Seek for potential customers
    From 5/2016 – 12/2017, working at Techcombank and gain achievements:
    – Increased one rank: from band 4 to band 5, from Expert to senior Expert
    – Increased of 99% in basic salary

  • Retail banking officerVietnam Technological and Commercial Joint Stock Bank
    5/2016 - 5/2017

    – Understand all credit operations such as lending, seeking for potential customers, creating customet database, supporting, notarization and mortgage registration,…
    – Finding customers to buy apartments of Vinhomes Central Park and Vinhomes Golden River projects.
    – Aftercare and extraction of existing customers as well as new customers
    – Create relationships with real estate salesmen to develop customer sources
    – Perform tasks assigned by the managers

Trình độ học vấn
  • Financal & BankingBanking University of Ho Chi Minh city
    9/2012 - 4/2016

    – “The Most Favorite Contestant” Award for the “2014 Modern Schoolgirls Contest” organized by the Banking University of HCMC.
    – Good 5-level student at the Banking University of HCMC
    – Member of organization “BUH’S GOLDEN BELL” exams organized by Banking University of HCMC
    – Join many clubs at the school: Girl’s Club, Friendship Bookcase, Club, Guitar Club

Các kỹ năng
  • Management
    80%
  • Communication Skill
    80%
  • Time Management Skill
    80%
  • Relationship Management
    70%
  • Customer Service Management
    80%
  • Retail Sales Analysis
    85%
  • Market Updates
    70%
  • Adapt Quickly To The Changes
    80%
  • Team Work and Management Skill
    85%
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