GIỚI THIỆU
I’m a young girl who is friendly, dynamic and suitable for a wide variety of working environment with a vast sense of enthusiastic, responsibility and creativity in job. I always show to be honest, careful, perfect to achieve the highest efficiency. I am confident in my communication skill, have extensive experience in customer service and consultancy, sales and management. In addition, I am always aware of the improvement of soft skills, participate in extracurricular activities, especially the art ones. Learning new knowledge, reading, traveling and participating in sports such as swimming, gym, yoga … are the habits and hobbies that I always maintain to develop myself!
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Customer ServiceVinhomes Joint Stock Company3/2019 - Nay
Take care and support the customers of Vinhomes Leasing
Department for Vinhomes Central Park and Vinhomes Golden River Project. -
BusinessDom Homestay&Coffee1/2018 - 2/2019
– This is my own business and my first start up. I opened a small homestay at Quy Nhon province.
– Be founder and be responsible for the general activities of this business including financial decisions, human resources, marketing campaigns,..After the time to set up, almost 1 year, I’ve come back to work at bank. -
Priority Relationship Manager Vietnam Technological and Commercial Joint Stock Bank5/2017 - 12/2017
– Comprehensively take care of the requirements and questions of the VIP customer related to all bank’s products (savings, cards, bonds, insurance, loans,…)
– Up-sales for VIP customer system, ensuring the assigned KPI assigned
– Seek for potential customers
From 5/2016 – 12/2017, working at Techcombank and gain achievements:
– Increased one rank: from band 4 to band 5, from Expert to senior Expert
– Increased of 99% in basic salary -
Retail banking officerVietnam Technological and Commercial Joint Stock Bank5/2016 - 5/2017
– Understand all credit operations such as lending, seeking for potential customers, creating customet database, supporting, notarization and mortgage registration,…
– Finding customers to buy apartments of Vinhomes Central Park and Vinhomes Golden River projects.
– Aftercare and extraction of existing customers as well as new customers
– Create relationships with real estate salesmen to develop customer sources
– Perform tasks assigned by the managers
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Financal & BankingBanking University of Ho Chi Minh city9/2012 - 4/2016
– “The Most Favorite Contestant” Award for the “2014 Modern Schoolgirls Contest” organized by the Banking University of HCMC.
– Good 5-level student at the Banking University of HCMC
– Member of organization “BUH’S GOLDEN BELL” exams organized by Banking University of HCMC
– Join many clubs at the school: Girl’s Club, Friendship Bookcase, Club, Guitar Club
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Management80%
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Communication Skill80%
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Time Management Skill80%
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Relationship Management70%
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Customer Service Management80%
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Retail Sales Analysis85%
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Market Updates70%
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Adapt Quickly To The Changes80%
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Team Work and Management Skill85%